AI RECEPTIONIST · BUILT FOR IT SUPPORT

Every call you miss is a job your competitor books.

HostDesk answers every call 24/7, books the job, and calls back the leads you missed while you were busy — every caller texted and logged in your CRM.

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Free 14-day trial · no card · no setup fee · answers in 30+ languages

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Turn missed calls into booked jobs

Every call that hits voicemail is a lead you already paid for, walking to the next IT support company on Google. HostDesk answers every call, books the job, and logs every caller — the revenue recovered.

0

Missed calls, even when you're on the job

~30%

More jobs booked from calls you'd miss

24/7

Coverage — nights, weekends, holidays

$1,500+

Saved vs a part-time receptionist / mo

Others answer. We handle the whole call.

Answers every call

24/7, in your voice — no ring-to-voicemail, no robocall waste.

Calendar booking

Straight onto your calendar with the address, service, and details.

Only HostDesk

Built-in CRM

Every caller is saved automatically — name, number, and call notes — so your customer list builds itself.

Speaks their language

Handles English, Spanish, Mandarin and 20+ more — switching mid-call so every caller feels at home.

Hands off to a human

Warm-transfers to you or your team when a call needs a person — then goes quiet so it never talks over you.

Never a busy signal

Answers ten callers at once during the rush — everyone gets through, no hold music, no lost jobs.

How it works

Set up in minutes, answer every call.

A guided wizard, your own number, and an AI receptionist that picks up 24/7 — no developers, no phone system to replace.

1Set it up

Guided setup, zero guesswork

Answer four quick questions — industry, business, voice, and call handling — and your agent builds itself. No developers, no prompts to write, no phone system to replace.

Pre-loaded from your own business website data
Pick from 30+ natural voices — preview any in a click
Smart defaults for hours, escalation, and call forwarding

Step 1 of 4Template

Pick your industry template

Start from a template built for your industry — pricing and answers included.

AccountingAuto RepairDentistElectricianHVACLaw FirmPlumbingRoofingSalon

CancelContinue

2Connect a number

A phone line, ready in seconds

Grab a fresh local or toll-free number, or forward the line you already have — customers keep dialing the number they already know.

Local numbers in any US area code
Toll-free, or port the number you already own
One-click forwarding from your existing line

Choose your number

Instant

Live the moment you pick — no porting wait.

Area code

512Austin, TX

(512) 555-0134

Austin, TX

(512) 555-0182

Austin, TX

(512) 555-0219

Austin, TX

Forward my existing line

Keep the number your customers know

1-click

BackContinue

3Answer every call

Never miss a call, day or night

HostDesk picks up on the first ring, has a natural back-and-forth, captures every detail, and drops a clean summary straight to your inbox.

Real-time transcripts and post-call summaries
Books jobs and appointments right into your calendar
Instant text alerts the moment a call is urgent

Live call· 00:17

Urgent

Caller

Hi, my kitchen sink is leaking and I need someone today.

I can help with that. Is water still actively leaking right now?

Caller

Yes, there's a puddle forming under the cabinet.

Understood. I'm booking this as urgent. Can I get your address?

Captured

CallerSarah M.

IssueActive leak under sink

UrgencyToday

Auto-capturing details Job booked

Everything a great IT support company's receptionist would do.

Emergency detection

Flags urgent calls and routes or texts you immediately.

Calendar booking

Books the job straight into your calendar with the details.

Texts & CRM

Follows up by SMS and saves every caller — name, number, notes — to your CRM.

Answers your FAQs

Service area, pricing ranges, availability — in your words.

Spam screening

Blocks robocalls and spam so they never waste your minutes.

English & Spanish

Answers callers in English or Spanish automatically.

Connects to your tools

HostDesk works with the tools your it support business already uses.

Google CalendarLive

CalendlyLive

Google Business ProfileLive

SMS / TextLive

Google SheetsLive

Frequently Asked Questions

Everything IT support companies ask about setup, cost, and going live.

The honest math

We're not anti-people. But a full-time receptionist is a hard number for most small businesses — and an answering service still drops the calls that matter most.

What it costs you

Full-time receptionist

HostDesk

Cost

~$3,500 / mo

From $29 / mo

Hours covered

Mon–Fri, 9–5 (~40h/wk)

24 / 7 / 365

Time to start

2–6 weeks to hire + train

Live in under an hour

Calls at once

One — the rest hear hold music

Unlimited — every caller answered instantly

Sick days, holidays, lunch

Coverage gaps every week

None, ever

Cost when no calls come in

Same as a busy day

You only pay for what you use

After-hours

Voicemail or a paid answering service

Included

Every caller logged

Sticky notes & memory

Auto-saved to your built-in CRM

Languages

Hire bilingual staff

English + Spanish built in

Receptionist cost based on US median salary (~$42k) plus employer taxes & benefits. Your numbers may vary — the gap doesn't.

IT support companies love us

Independent IT support companies use HostDesk to answer every call, book the job, and follow up by text — so they never miss a customer, even at the busiest hours.

Never miss a call, even after hours

Answers in English, Spanish & Mandarin

Jobs and bookings sync to your calendar & CRM

Start 14-day free trial